Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2024

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and contact information (email, phone number)
  • Account credentials and profile information
  • Property preferences and search history
  • Communication records with agencies and support
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to provide and improve our services:

  • Facilitate property searches and connections with agencies
  • Personalize your experience and recommendations
  • Process transactions and manage your account
  • Communicate with you about our services
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing

With Partner Agencies

When you inquire about a property, we share your contact information and inquiry details with the relevant agency to facilitate communication.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, including:

  • Payment processors
  • Email and communication services
  • Analytics and performance monitoring
  • Cloud hosting and data storage

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or the rights of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods depend on:

  • The nature of the information
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Your preferences and consent

International Transfers

Your information may be transferred to and processed in countries other than Japan. We ensure appropriate safeguards are in place to protect your data during international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@okinawarentals.com
Okinawa Rentals
Privacy Officer
Naha, Okinawa, Japan 900-0000